Resumory Support and Account Deletion

Last updated: March 29, 2026

This is the official public support and account deletion page for the Resumory mobile app.

App and publisher reference:

App name: Resumory
Package name: com.resumory
Developer / publisher: Gtxco (Gautier Colasse)
Support email: [email protected]
Postal address: 229 rue Solférino, 59000 Lille, France

Delete your account

If you created an account in Resumory, you can request deletion at any time. This page explains how to delete your account and associated data even if you can no longer access the app.

Option 1: Delete your account from the app

Open Resumory.
Go to Settings.
Tap Delete account.
Confirm deletion.

Option 2: Request deletion by email

If you cannot access the app, send an email to [email protected] with the subject "Resumory account deletion".

Please include:

The email address linked to your account
Whether you use iPhone or Android
Any detail that helps us identify the account if you no longer have access to the login email

What happens after your deletion request

Your account is deactivated promptly and login access is blocked.
Active sessions are revoked.
Permanent deletion is completed automatically after 30 days.

Data deleted

Account data, including account-linked identifiers and profile data
Content data, including resumes, cover letters, and related document data
Consent records tied to the account
Technical data tied to AI feature usage for the account
Session tokens and app access information

Data that may be retained

A minimal deletion-request record (timestamp and status) for compliance purposes
Billing, tax, or transaction records when retention is required by law or by Apple / Google payment systems

Important: deleting your Resumory account does not automatically cancel your subscription. Cancel it first in the App Store or Google Play subscription settings to avoid renewal charges.

Contact support

Need help with the Resumory iOS or Android app? Contact [email protected] and we’ll get back to you.

When writing, please include:

Your device (iPhone or Android) and OS version
The app version
What you were trying to do, what happened, and any error message
Screenshots or screen recordings, if helpful

FAQ

Subscriptions

How do I cancel my subscription?

Subscriptions are managed by Apple (App Store) or Google (Google Play). To cancel, use your device’s subscription settings:

iOS: Settings → Apple ID → Subscriptions
Android: Google Play → Payments & subscriptions → Subscriptions

Does deleting my account cancel my subscription?

No. Deleting your Resumory account does not automatically cancel your subscription. You must cancel it in the App Store or Google Play to avoid renewal charges.

Refunds

Refunds are handled according to Apple’s and Google’s policies. If you think you were charged incorrectly, contact us and we’ll help you identify the purchase and the next steps.

AI features

AI outputs can be inaccurate. Always review generated or rewritten content before using it for job applications. If you see problematic outputs or bugs, send us an example without sensitive information if possible so we can improve.